Your rights to privacy

We understand the importance of protecting your right to privacy and have therefore prepared this statement to help you understand how we aim to protect the privacy of your personal information.

In this document we outline what details we may keep about you and why we need these details.

The Privacy Amendment (Private Sector) Act 2000 amends the Privacy Act (from 21 December 2001) to include laws that regulate the way private organisations handle personal information.

The Act contains 10 National Privacy Principles that regulate, among other things, how organisations collect, store and protect the quality of personal information. Also, how these organisations should use and share personal information with other organisations. The National Privacy Principles form part of all our procedures and policies and the way personal information and details are administered.

By using the Anthea Crawford (Australia) Pty Ltd web site, you consent to the collection and use of your information as outlined in this policy and to our Terms of Use. The personal information we collect is necessary for our key activities of providing an on-line shopping facility and an interactive web site, which allows you to interact and share information with others via our facilities. Anthea Crawford (Australia) Pty Ltd respects your privacy and will not wilfully disclose any personal information regarding you without first obtaining your permission, unless required by law. We have set out below our information gathering and usage practices of personal and non-personal information we collect when you visit our site.

What personal information will we keep about you?

The type of personal information we collect about you may include your name, address, date of birth, telephone number, fax number, email address, company and/or business information and other details.

Risks of using the internet

You should note that there are security risks in transmitting information via the internet. You should assess these potential risks when deciding whether to use our on-line services. If you do not wish to transmit information via e-mail or this website, there are other ways in which you can provide this information, such as by mail or telephone.

Cookies

Anthea Crawford (Australia) Pty Ltd may use cookies to deliver content specific information to you when you visit our site. You should refer to your individual browser help files for instructions on cookie settings. You can change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer.

Collection of information

When you browse this website, our service provider logs the following information for statistical purposes:

your server address;
top level domain name (for example .com, .gov, .au, etc.);
the date and time of your web-site visit;
the pages you looked at;
the documents you downloaded;
the previous site you visited; and
the type of browser you used.

We will not try to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.This information is used to analyse the way in which people utilise our site, enabling us to improve our services and is not used in any way to uniquely identify a customer.

Our site is directed to persons over the age of 18 years old. We do not knowingly collect personal information from anyone younger than this. Visitors may also choose to sign up for our newsletter or other services. The contact information gathered here may be used to send special promotions and newsletters to our visitors. Users may opt-out of receiving future mailings or update their details at any time by logging into the account settings area of the site.

Sharing Information

Anthea Crawford (Australia) Pty Ltd does not sell your personal information to others. Your contact information may be used by Anthea Crawford (Australia) Pty Ltd for a variety of purposes including to send you information about Anthea Crawford (Australia) Pty Ltd, including promotional information. Your IP address may be used to help diagnose problems with our server, to administer the Website and to help identify you and/or your purchase orders.

Email

We receive and reply to email from users on a regular basis. For our record-keeping purposes we retain copies of all incoming and outgoing email. Information in the email we receive or send will not be disclosed to any third party without the permission of the sender unless required by law.

Can I see the personal information held about me?

Under the National Privacy Principles, you have a right to know what information we hold about you, and you are entitled to see this information to ensure it is correct. To obtain this information, please contact us to ask them for your personal details. The Privacy Act gives limited circumstances in which some or all access to this information may be denied. If this applies to you, we will explain this to you when you ask for your information.

How can I contact Anthea Crawford (Australia) Pty Ltd?

If you want further information on how we handle personal information, or if you want to complain about a possible breach of privacy, please contact us in one of the following ways:

Anthea Crawford (Australia) Pty Ltd
90-94 Nicholson Street, Abbottsford VIC 3067 Australia
Telephone (03) 9419 0311
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Or

If you are unsatisfied with the resolution of any complaints, you can refer the matter to the Privacy Commissioner by calling 1300 363 992.

External Sites

This site may contain links to other sites. Anthea Crawford (Australia) Pty Ltd is not responsible for the privacy practices or the content of such websites.