We endeavour to process all orders within 48 business hours and you will receive a shipping confirmation email as soon as your order leaves the warehouse.
SHIPPING IN AUSTRALIA
Delivery within Australia is available via Standard or Express Post shipping.
Standard shipping is $10.00 on all orders Australia wide. (please note that all orders are dispatched from Melbourne, Victoria). We are offering free standard shipping on all orders over $399.00 Australia wide.
Express shipping is $20.00 on all orders Australia wide.
|Melbourne metropolitan area||Up to 3 business days|
|Victoria (outside Melbourne)||Up to 4 business days|
|Sydney, Canberra, Adelaide metropolitan area||Up to 2-3 business days|
Brisbane metropolitan area, Tasmania
|Up to 3-4 business days|
Perth, Darwin metropolitan areas
|Up to 5-7 business days|
|Other areas within Australia||Please enquire|
**During sale times and peak periods delivery may take longer than the estimated time. We will endevour to get your order to you ASAP but we ask that you be patient during these times.
Delivery in the guaranteed network* is next business day (please note that all orders are dispatched from Melbourne, Victoria).
*Please refer to http://auspost.com.au/parcels-mail/delivery-areas.html for a list of postcodes covered in the guaranteed network.
Once your order has been shipped you will receive email confirmation of your shipping details and a tracking number which will allow you to track the status of your shipment.
We use DHL Express for shipments to our international customers at a flat rate of $35.00 worldwide.
All duty and taxes (where applicable) are to be paid by the customer upon receipt of shipment.
We can provide you with an estimate of these charges if you contact Customer Care at firstname.lastname@example.org indicating which item(s) you would like to purchase and your basic address details (Country/Suburb/State).